Privacy Policy
Last updated: December 2024
1. Introduction
Welcome to Prompt Labs Pro ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By downloading or using Prompt Labs Pro, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we may collect your name, email address, and other contact information.
- User Content: We collect the prompts you enter into the application for enhancement. This content is processed to provide our AI enhancement services.
- Usage Data: We collect information about how you use the app, including features accessed, session duration, and interaction patterns.
- Device Information: We may collect device-specific information such as device type, operating system version, and unique device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI prompt enhancement services
- Process and complete transactions, and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. AI Processing and Data Security
Prompt Processing: When you use our AI enhancement features, your prompts are processed using third-party AI services. We ensure that our AI service providers maintain appropriate security measures to protect your data.
Data Security: We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention: We retain your prompt content only for the duration necessary to provide our services. Enhanced prompts and related processing data are not stored beyond the immediate session unless you choose to save them in your account.
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services for us, including AI processing services, cloud hosting providers, and analytics services.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
We do not sell your personal information to third parties.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal data
- The right to rectification of inaccurate or incomplete data
- The right to erasure of your personal data ("right to be forgotten")
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing of your personal data
To exercise any of these rights, please contact us at info@greenlightdigitalmedia.co.uk.
7. Children's Privacy
Prompt Labs Pro is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Company: Greenlight Digital Media Ltd
Company Number: 16859480 (England and Wales)